PT Sun Life Indonesia Services

gadis cantik

IT OPERATIONAL SUPPORT
(Jakarta Raya)



Responsibilities:

    * Manage,providing oversight and supervision on operational aspect of business application, relational database system , system interfacing, batch processes and business application change management.
    * Manage and coordinate day to day IT operational support team activities.
    * Provide oversight and coordination on operational support of business applications and database systems administration, fine tuning, performance & capacity management, system batch & interfacing processes and disaster recovery.
    * Organize business application and database systems support, environment setup/installation, program/fix movement, and user acceptance test.
    * Manage and track business applications program change and operation incidents/problem.
    * Manage project execution and deliverables.
    * Ensure business applications and database systems are running within required operational hour and meet required availability.
    * Ensure all business application and database system relates issues and support request are responded in timely manner.
    * AIX server operating system and hardware administration.
    * Backup systems, backup and installation media management.
    * Coordinate with other respective area for business application operational supporting systems requirement.
    * Providing regular operational report and documentation.

Requirements:

    * Bachelor or Diploma in Computer/Electrical engineering.
    * > 6 years experience in data center operation support or other related fields.
    * Good skill and experience in relational database system management and administration (IBM DB2 and Microsoft SQL Server), Microsoft SQL server T-SQL, IBM DB2 SQL PL, UNIX shell scripting, IBM Websphere, IBM CISC, Windows and UNIX (IBM AIX) server administration, Intel and AIX server hardware, TCP/IP Network, backup management (Netbackup), Tape Library, change management, batch and interfacing process management.
    * Team leading experience is preferable.
    * Experience and knowledge in application development is an additional advantage.
    * Able to work with minimum supervision and proactive.
    * Good team work and able to lead a team
    * Strong analytical and problem solving skills.
    * Good personality with high level of integrity.
    * Good interpersonal and communication skills (in Bahasa Indonesia & English : read, write and verbal).
    * Willing to be on call and/or work during odd hours when required


We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.
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